WFM Manager (International Business)| Sutherland Global Services

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Job description

Sutherland is seeking an attentive and goal-oriented person to join us as WFM Manager


Salary : 50,000 Per Month.


Manger must have an experience in WFM Planning & Scheduling.


Managers in this role get to: Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Improve the company: Make recommendations to enhance processes and boost ease and efficiency. Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction. Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.

Operations Manager
BPO / Call Centre
Customer Success, Service & Operations
Full Time, Permanent
Operations
Education
Any Graduate
Company Info
PLOT NO. K-10, 4,5,6TH FLOOR, LIBERTY TOWER, KALWA INDUSTRIAL AREA, THANE BELAPUR ROAD, AIROLI, NAVI MUMBAI, Thane, NAVI MUMBAI, Maharashtra, India

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