Job Description
Amazon Work from Home Opportunity - Customer Support Role - Malayalam Language
Excellent communication in Malayalam and English language is Mandate
Roles and Responsibilities
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment
Desired Candidate Profile
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Excellent Malayalam & English communication is Mandate
- Should be flexible to work in shifts
- Effective time management skills and ability to prioritize work time to ensure productivity and department standard
Salary: 240000 to 280000 LPA/-
Additional Perks and Benefits
- Over time and night shift allowance
- Internet Allowance
- Sodexo - Zeta meal
- Insurance
Please read the complete JD before you apply: To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.
- Do not apply from mobile phone or Tablet.
- Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20Mbps)
- Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English
Please click the below link or copy paste the link in a google chrome browser to take the assessment
https://amazoncustomerservice.hirepro.in/registration/amzcsin/t2g2d/amzcsin/apply/?j=57726&e=13706
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employment Type: Full Time, Temporary/Contractual
Preferred Keyskills
Other Keyskills
Education:UG -Graduation Not Required
